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Not sure how...
#1
...but it seems I've been hacked. I have never shared a password with anyone, so I don't know how for sure. The only thing I suspect is I recently downloaded add-ons, the last one being Chat Link. I was surprised to find an e-mail from Blizzard tonight about my compromised account. I hope that was someone from the Tribe that did that. If so, thank you. I'm curious to see what comes of this.

I also recently downloaded Omen, Identity and Gatherer; I would hope Omen is safe, since so many use it.
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#2
Lhuu...

Zlinka sent a petition regarding your account to a GM, and they responded that they were looking into the possibility of a hack. Also, don't be surprised to see all of your characters demoted to peon status, as this is a precautionary measure until things have been settled to prevent further withdrawals.

Good luck with this.
Shantow the Bear
The Ironsong Tribe


"The man in black fled across the desert, and the gunslinger followed." King
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#3
Yes, Zlinka sent me a PM, which was the third piece of the puzzle, if you will that really cemented that this was happening. I dread seeing what, if anything, my characters will still have when I next log-in.
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#4
Lhuursa, where did you download these addons?
"Passion and shame torment him, and rage is mingled with his grief."

~Virgil~
[Image: playerfeed_1902018_bigsig.gif]
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#5
From <!-- m --><a class="postlink" href="http://www.curse.com;">http://www.curse.com;</a><!-- m --> never had issues with them before. If it matters, I downloaded them from a mirror site and not through the curse downloader.

Evidently my Ad-Aware and AVG missed whatever is providing the info, because not even 5 minutes after logging in tonight, I was booted off again. I promptly went to the Account Management section on the WoW site and changed my password again. So, it looks like tonight is going to be a long, boring, irritated night of scanning my comp and figuring out what file(s) are causing the mischief.
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#6
*sigh*

I ran TREND MICRO's "HouseCall" and it found a file called "JAVA_BYTEVER.DE" that it labelled as malware. I had it cleaned, and I've also updated my Adobe Flash version. I logged on to a character on a different server, and inside 3 minutes, I got kicked off again.

Help, please!?
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#7
I'm not sure how computer-savvy you are, so would you kindly get HijackThis (available here), run it and do a system scan and save a log file. Post the log file here!
Kretol Earthshaker

Army of Alts:
Karthrok, Kevarn, Kamran, Skoln, Mothok, Madoc, Mordruk, Krotahk
Reply
#8
Second "House Call" scan revealed nothing.

Here's the log from the HiJack This! scan:

Code:
Scan saved at 4:24:06 AM, on 6/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
D:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\ABIT\ABIT uGuru\uGuru.exe
C:\Program Files\ABIT\ABIT uGuru\uGuru_Event_Receiver.exe
D:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\Program Files\SEC\MagicTune 2.5\GammaTray.exe
C:\Program Files\VIA\RAID\raid_tool.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
D:\Program Files\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.searchv.com/5/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: (no name) - {0A37A66B-0DCD-F2EE-A257-3B8EDCE65FAD} - driver64.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SB Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [masqform.exe] C:\Program Files\PureEdge\Viewer 6.0\masqform.exe -UpdateCurrentUser
O4 - HKLM\..\Run: [jopplerg] ms-its.exe
O4 - HKLM\..\Run: [10010] Uint32.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [gogle] C:\WINDOWS\system32\google.exe
O4 - HKCU\..\Run: [ABIT uGuru] C:\Program Files\ABIT\ABIT uGuru\uGuru.exe
O4 - HKCU\..\Run: [SpyElim] 321102.exe
O4 - HKCU\..\Run: [media64] JAguAr.exe
O4 - HKCU\..\Run: [Preliminary] init32.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8
O4 - HKCU\..\Run: [igndlm.exe] d:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O4 - Global Startup: NaturalColorLoad.lnk = ?
O4 - Global Startup: Color Calibration.lnk = ?
O4 - Global Startup: VIA RAID TOOL.lnk = C:\Program Files\VIA\RAID\raid_tool.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: ComcastHSI - {1DF60FA0-19D2-11D6-8756-00A0D2170C61} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {1DF60FA1-19D2-11D6-8756-00A0D2170C61} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O9 - Extra button: Support - {1DF60FA2-19D2-11D6-8756-00A0D2170C61} - http://www.comcastsupport.com (file missing) (HKCU)
O16 - DPF: Win32 Classes - file://C:\WINDOWS\Java\classes\win32ie4.cab
O16 - DPF: {03177121-226B-11D4-B0BE-005004AD3039} (UploaderCtrl Class) - http://members8.clubphoto.com/_img/uploader/atl_uploader.cab
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {22D6F312-B0F6-11D0-94AB-0080C74C7E95} (Windows Media Player) - http://activex.microsoft.com/activex/controls/mplayer/en/nsmp2inf.cab
O16 - DPF: {27527D31-447B-11D5-A46E-0001023B4289} (CoGSManager Class) - http://gamingzone-dev.ubisoft.com/dev/packages/GSManager.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.5.107.cab
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techtools/dl/Comcast%20Activation%20Controls.cab
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://tw.msi.com.tw/autobios/client/iftwclix.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} - https://webresponse.one.microsoft.com/OAS/ActiveX/winrep.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://www.samsphotoclub.com/add/XUpload.ocx
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5325/mcfscan.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15021/CTPID.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
Reply
#9
I'm not sure what Hijackthis shows for the bottom half of that... if those are running or not. Doing some google searches, 5 things jump out at me though:

init32.exe
JAguAr.exe
321102.exe
ms-its.exe
Uint32.exe

They can all be classified as malware, trojans, and backdoors.

If things get bad enough, there is always the format and reinstall option as a last resort. Sad
Kosath Whitehorn
"The Tribe is my weapon.  I am their shield."
Reply
#10
Also make sure to keep checking to make sure your remote access is turned off. Even if you get rid of the hack they can come right back in if that's turned on, and it can be used as indication wthat you didn't get whatever was hacking if you turn it off and it appears as on again.
Reply
#11
Sorry this happened to you, Lhuurssa.

I'm not much of a techie myself, but let me know if you need anything.
Reply
#12
Watch out for these keyloggers:

<!-- m --><a class="postlink" href="http://www.wowinsider.com/2008/06/26/two-new-keylogging-worms-to-watch-out-for/">http://www.wowinsider.com/2008/06/26/tw ... h-out-for/</a><!-- m -->
Have Mana Tide, Will Travel
Reply
#13
Sorry this happened to you.
One thing Blizzard announced today is they are offering an upgrade option for folks accounts to use a key FOB.
Details here: http://www.blizzard.com/us/press/080626-auth.html
.
Etsuko - Monk
Razzlixx Blingwell - Warlock
Cloudjumper Wildmane - Druid (Inactive)
Reply
#14
Thanuist Wrote:Also make sure to keep checking to make sure your remote access is turned off. Even if you get rid of the hack they can come right back in if that's turned on, and it can be used as indication wthat you didn't get whatever was hacking if you turn it off and it appears as on again.

This requires logging in, yes? If so, until I'm sure my computer's clean, I'm not logging back in.
Reply
#15
Quiniah Wrote:Sorry this happened to you, Lhuurssa.

I'm not much of a techie myself, but let me know if you need anything.

Someone to track down and beat the ever-loving crap out of whoever did this. :twisted:
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